Since this information is still available, it is in everyone’s best interest for Microsoft to keep accurate records of what you’ve bought on Xbox. There are a variety of reasons why Xbox owners may want to view their purchase history. You do not have access to the amount of money spent months ago. There is a lot more information in the transactions that can be used in many different ways.
There are at least two methods available to access your Xbox purchase history. It can even be done on a computer or other device. If you are unsure of how to begin, please continue reading.
Motives to Examine Xbox Purchase History
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Some players may purchase an excessive amount of in-game items or currency, and microtransactions can quickly add up. It is prudent to monitor your spending because it prevents sticker shock after calculating total costs. Your bank account and wallet will be grateful.
Sometimes, you may have noticed a charge on your bank account that appears to be related to your Microsoft account, but you are unsure what it is. By reviewing your Xbox transaction history, determining the cause of the charge becomes simple and convenient.
An example is the auto-renewal of a subscription. After a trial period, some users may forget to cancel their subscription, resulting in a charge to their account.
Having access to the records allows you to determine if you forgot about a subscription or if a fraudulent charge was made.
Regardless of the reason, you can view your Xbox purchase history with the console or a computer nearby.
Checking the Console for Your Xbox Purchase History
Using this method on your Xbox Series X/S or Xbox One, you can view your transaction history. A few button presses are all it takes to view the most recent transactions made on the Microsoft account associated with the console.
While the Xbox console is powered on, press the Xbox button on the controller.
- Choose “Profile & System”
- Navigate to “Settings”
Select “Account” followed by “Payment & Billing.” - Navigate to “Order History” to view your most recent purchases.
A filter allows users to choose how far back they wish to view their order history on Xbox when viewing their order history. However, only the previous six months of history will be displayed.
There is still a way to view your Xbox purchase history. You must abandon the Xbox and use a computer.
Using a PC to View Your Xbox Purchase History
There is thankfully still a way to view the transactions list for your Microsoft account on a PC. You must sign in with the account you used to buy games, in-game currency, etc. This information will not be shared with other accounts.
To access the Microsoft account sign-in page, click here.
Sign in using the appropriate Microsoft account.
- Navigate to “Payment and Billing.”
Select “Order History” from the menu. - At this point, you can select the date range using the “Refine” section.
Review your past order history.
You can also login and then click this link. It navigates you directly to the Order History page without additional steps.
The primary benefit of this method is that you can view your history beyond six months ago. If you want to determine how much Xbox gaming has cost you over a longer period of time, it’s best to use a PC to access your history.
Checking the details of a specific order is supported. You need only choose “Order Details.” If you prefer to keep a physical copy, there is even the option to print it as an invoice.
Evidence of purchase
Proof of purchase is evidence that a game is in your possession. It consists primarily of the transaction history, but you will also need the following:
Purchase price
Your persona
Identity can take on the following forms:
The gamertag
Email address
Some businesses may request proof of purchase if you are claiming a warranty or if they want to confirm your purchase. In these instances, you can obtain a screenshot of the transaction by following the steps outlined above. It ought to display your Xbox Live Gamertag.
The vendor will accept the proof of purchase and validate the transaction with the proper details.
Potential Reasons for Unauthorized Purchases
Occasionally, Microsoft account owners report making purchases they cannot recall. Here are some possible causes.
Recurring Billing Is Enabled
A trial Xbox subscription is valid for one month before you must pay to continue using it. Users are sometimes surprised by the extra charge when they leave recurring payments “on.” Cancelling the subscription is the solution.
After canceling the subscription, it will remain active for the remainder of the billing month. You will not be charged again unless you turn it back on.
Someone Else is Making Use of Your Account
Your account is either shared with another person, can be physically accessed by another person, or does not require a password to log in. Due to these circumstances, others may be able to make purchases on your account without your knowledge. You can prevent this by making it only accessible after entering a password.
You can also add another layer of security by using the passkey. This is a six-digit code that prevents others from accessing your account. It can provide additional security for your Microsoft account.
Additional Frequently Asked Questions
Refunds on Xbox can take up to 72 hours to process, and they are not guaranteed unless you meet certain criteria. There may be times when refund processing is delayed, so you may have to wait longer. There are no restrictions on how many refunds you can request or receive.
No, many games do not allow for this. They are only compatible with an Xbox console. Even if you own the titles, you cannot transfer them between devices. Streaming Xbox gameplay to a connected PC is the closest thing to doing this, as the console natively supports the feature.
You’ll need the Xbox Console Companion app to do this. Although there is some input delay, it streams games to your PC. Regardless, it’s an excellent gaming experience for some.
The only exception is if you have Xbox and PC Game Pass titles.
Yes, but there is no guarantee that it will work. The best time to call is 14 days after the game appears on your list. You should also avoid starting the game and accumulating playtime on the title, as this may lower your chances of receiving a refund.
Easily accessible
Account owners can always check their Xbox purchase history using a couple of methods. While it can be difficult without a PC or a console nearby, the information is always available to consult. The records can be used to request refunds or to verify purchases.
Have you ever had to review your purchase history because of an unauthorized transaction? How do you think having access to this information will benefit you? Please share your thoughts in the comments section below.