There are numerous reasons to change your Xbox account’s email address. It could be an old address that has become clogged with spam and unnecessary emails, or it could be that you want to consolidate all of your accounts into a single address. This article will show you how to change your Xbox Account’s registered email address to avoid missing important messages.
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Changing Your Xbox Account’s Email Address
Changing the old email address on your Xbox Live account necessitates updating the information on your Microsoft Account. Unfortunately, the two services are linked, and Xbox does not have its own website.
But be forewarned. If the email address you used to sign up is a Microsoft domain, such as @Hotmail.com, @Outlook.com, or @Live.com, the email address is permanently deleted. Microsoft does not allow you to use email addresses that you have added or created more than once.
Go to your Microsoft Account page to change your email address. If you’ve forgotten your login information, go to Microsoft’s forgot email or password page and then follow these steps:
- If you haven’t already, sign in to your Microsoft Account.
- Navigate to the “Your Info” section at the top of the page.
- Scroll down to the “Account info” section of the page, then click the “Edit account info” link on the right.
- A page titled “Manage how you sign in to Microsoft” appears. Within the “Account alias” section, click “add email.”
- Enter the new “email address” and then click “Add alias.”
- Follow the on-screen instructions to verify the address you just entered.
- Select “Make Primary” to make the new email address the primary account email address.
- You can now delete the old email if it is no longer the primary email address. Select the alias you want to remove, then click “Remove.”
- Click “Confirm” to finish the deletion process.
- You should now have a new email address to use to access your Xbox account.
How to Replace a Lost Xbox Email Address
If you’ve lost your Xbox Sign-in email or forgotten your password, changing the old one will be a little different. Xbox Support can’t help you change the address, so you have to try to log in to your account.
There are several methods for locating the email address you used to create your Xbox account. You can use the correct email to log into your account, change your password, or add an alias email.
Check Your Alternate Email Accounts for Your Primary Xbox Email Address
Check your old messages if you used an alternate email as an additional alias or if you have a second one for confirmation emails. Your primary Xbox email address may appear in any emails containing Microsoft billing or Xbox Live information.
Using Family Group, you can locate your primary Xbox email address.
If your email address is linked to a Family Group, you can have that family member sign in to the account and look up the email address linked to your account.
How to Locate/View Xbox Account Email on the Xbox 360
- On the Xbox console, highlight your “Gamer Tag” or “Gamer ID” to find your email address. Continue to “Step 2” if the email does not display.
- If the email is not visible, you most likely changed the settings to hide it. By pressing the “Xbox” button, you can access the Guide.
- Select “Profile.”
- Click on “Settings.”
- Select “Account.”
- Scroll down to “Your Information” and select “Account Security.”
- Your Xbox email address appears on the right.
How to Locate and View Xbox Account Email on Xbox One S/X
- To access the Guide, press the “Xbox” button in the center.
- Click on “Settings.”
- Select “Account.”
- Choose “Sign-in, security, and passkey.”
- Use the numerical pad on the right side of the screen to enter your “passkey” (if applicable).
- Choose “Change my sign-in and security preferences.”
- Your email appears in the middle column of the screen under the “Show on Home” option, which you’ll use to log in or change your password.
How to Locate and View Xbox Account Email on Xbox Series X/S
- To access the Guide, press the “Xbox” button in the center.
- Click on “Settings.”
- Select “Account -> Sign-in, security, and passkey.”
- Your registered email address is displayed in the “Show on Home” section.
Once you’ve located your primary Xbox email address, use it to log into your account, recover your forgotten password, change your primary email address, or add an alias email address.
Questions and Answers
Here are some answers to common questions about changing your email address on your Xbox account.
Unfortunately, no games can be transferred between Xbox accounts. This becomes a problem when you create an account for your child and they later request a new account, or when you purchase a game on the incorrect account.
Game sharing is the only way to transfer games from one account to another. This isn’t the most elegant solution, and it won’t work unless you have access to the original Xbox account. However, if you still have access to the other account, follow these steps:
Note: If you’ve already added both accounts to your Xbox, skip steps 1-4.
1. Turn on your Xbox and create a profile. Then, on your controller, press the Xbox button.
2. Scroll all the way to the right with the right bumper and press A when the profile icon (the icon on the far right) is highlighted.
3. Scroll down and press A to open the Add or switch menu.
4. Select +Add new and enter the Xbox account that you used to buy the games you want to play.
After you’ve added the account, you’ll need to link your Home Xbox to the account that contains the purchases. Here’s how it’s done:
Before you begin, make sure you’re on the profile with the purchases.
1. Navigate to the Profile menu by pressing the Xbox button on your controller and then clicking on your profile icon with the right bumper (far right of the top of the menu).
2. Select Settings.
3. Select General.
4. In the right-hand menu, select Personalization.
5. Navigate to My Home Xbox.
6. Select Make this my home Xbox and follow the on-screen instructions.
You can now play your favorite games on your new Xbox account. The following are the final steps:
1. Log in to Xbox with the profile that contains your purchased games.
2. On your controller, press the Xbox button and then the right bumper to access the profile icon.
3. Select the Profile option.
4. Choose Add or Switch.
5. Choose the profile in which you want to play your games.
Aside from this method, the only other known option is to request a refund and repurchase the game on the correct account. However, even this option necessitates access to both accounts.
Taking the Right Steps
If you need to change the email address associated with your Xbox account, you can do so easily if you follow the steps below. Unless you’ve forgotten your email or password, logging into your Xbox account should be a simple process. Otherwise, you’ll have to figure out how to get your primary Xbox email address back, which may involve using alternate email messages, Xbox Family Group, Xbox 360, Xbox One X/S, or Xbox Series X/S.